We ship mainly with the following carriers: Colissimo, Chronopost, UPS (Europe) and DHL (for export). The choice of the carrier is made according to the destination of the shipment.
We offer free delivery for orders over 100 € in France.
The 100 € for free shipping is calculated before applicable taxes and on reduced prices in case of promotion by promo code or others.
Packages are generally dispatched within 48 hours after receipt of order. We do our best to ship the same day if the order is placed before 2pm.
If a Chronopost order is placed on Friday, it may not be delivered until the following Monday and not on Saturday.
Your purchases may be sent in multiple packages due to the size of some products. You will be able to track each package by tracking number.
We guarantee consumer satisfaction. If you are not satisfied with your purchase, an exchange for a product of equal value or a refund is possible. The return of the product(s) is at the customer's expense.
We accept exchanges or refunds for a period of 14 days following the purchase. The item must be returned in its original condition. Any damaged or damaged product will not be exchanged or refunded.